Frequently Asked Questions
Everything you need to know about ordering, shipping, and returns at Swift Breath.
💳 Payments & Checkout
Payments
How can I pay if I don't have a PayPal account?
You do not need a PayPal account! Pay with your Credit or Debit card using PayPal's guest checkout.
- Proceed to checkout and click the PayPal button.
- Scroll past the login section.
- Click "Pay with Debit or Credit Card" or "Checkout as Guest".
- Enter your card details to complete your order.
Security
Are my payments secure?
Absolutely. All transactions are encrypted. We never store your card information.
📦 Shipping & Delivery
Shipping
How long does shipping take?
- Processing: 1–3 business days
- Delivery: 7–15 business days
Tracking
How do I track my order?
You'll receive a tracking number by email. Use it on our Track Your Order page.
International
Do you ship internationally?
Yes! We ship worldwide. Times may vary by country.
🔄 Returns & Refunds
Returns
What is your return policy?
We offer a 30-day return policy. Items must be unused and in original packaging.
Damaged Items
What if my item arrives damaged?
Contact us with a photo — we'll send a free replacement or full refund.
Process
How do I start a return?
Contact us via our Contact Page. Return shipping is the customer's responsibility unless the item arrived damaged.